John J. Gabarro and John P. Kotter. (2008). Managing your boss. Boston. Harvard Business School Press. (p.44 – 55).
Checklist [Selection/Paraphrased]
- Understand his/her desired outcomes; push factors and drivers
- His/her competencies, and areas of neglect/areas constantly unnoticed by him/her: ‘blindspots’
- Work/Decision making style
- ‘Listeners’: face to face briefings; ‘Readers’: written document then meeting
- Active participant versus informing them only on key decisions (ask yourself whether you are deferential or more independent/strong willed; know yourself)
- Information: openly share positive and negative information [how realistic is this?]; check if your boss knows enough about the issue at hand and provide more where necessary
- Produce what is promised
- Clarify mutual expectations
- Tap on your boss’s time and resources wisely for the highest prioritised tasks/goals